Privacy policy · effective 2026-10-04
Your order stays on your phone until you send it
This policy covers the Flocon Buns app. The website planner works the same way: it keeps your plan in this browser and opens your own email app to send it.
Who we are
This notice is published by FLOCON BUNS SAS (NIT 901.989.336-2), Cl. 66A # 10-45, Urb. Entrerríos III, Ibagué, Tolima, Colombia. Contact: floconbuns@gmail.com, +57 310 623 6399.
It covers the Flocon Buns app for Android and explains what happens to the information you enter in it.
What this notice covers
The notice covers the app on your phone: the menu, the boxes you fill, the planner, saved orders and the ways the app hands an order to you to send.
When you write to or call Flocon Buns, the information you send is handled by the team as described in the section on how the team uses an order.
The menu inside the app
The menu, prices and pictures are part of the app. They are shown without any network connection and do not reveal anything about you.
The order you build
The boxes you fill, the day, the time of day, the pickup or delivery choice and your notes form the order. The app keeps the order you are working on, and the orders you save, on your phone.
Your name and contact details
To let the team reply, the order can include your name, a phone number and an email address. You type them yourself; they are optional except the one way of replying you choose.
Delivery address
If you ask for delivery, the order includes the address and neighbourhood you type. They stay on your phone until you send the order.
Where your data is stored
Everything you enter is stored in the app's private storage on your phone, in a database other apps cannot read.
Android backup is turned off for the app, so this data is not copied to a cloud backup.
No account, no cloud copy
The app has no account, no sign-in and no server of its own. Nothing is synchronised and no copy exists outside your phone unless you send it.
What the app does not collect
The app does not collect location, contacts, photos, device identifiers, advertising identifiers or usage statistics, and it contains no analytics or advertising code.
No internet access
The app does not request the Android internet permission. It cannot send anything by itself.
Sending an order by email
When you tap Email, the app opens your own email app with the order written in it and addressed to floconbuns@gmail.com. Nothing is sent until you press send in that app, and from then on the email is handled by your email provider.
Calling the team
When you tap Call, the app opens your phone app with the Flocon Buns number filled in. The call is made only if you start it.
Sharing or copying an order
Share opens the Android share sheet with the order text, and Copy puts it on the clipboard. Where it goes next is your choice.
How the team uses an order you send
An order you send reaches Flocon Buns through the channel you used. The team uses it to confirm the order, the day, the time and the total, and to prepare and hand over the buns.
Ask the team directly how long they keep messages and orders.
No payments in the app
The app does not take payments and stores no card or bank details. The team tells you how to pay when they confirm the order.
Your choices and deleting data
You can edit or delete any saved order, and clear the working order, at any time. Uninstalling the app deletes all of its data from your phone.
Your rights under Colombian law
Under Colombian data protection law (Ley 1581 de 2012) you can ask Flocon Buns to know, update, correct or delete the personal data you sent them, and you can complain to the Superintendencia de Industria y Comercio.
Send such requests to floconbuns@gmail.com.
Changes and contact
If the app changes how it handles data, this notice is updated in a new version of the app and on the website, with a new effective date.
Effective 2026-10-04. Questions: floconbuns@gmail.com, +57 310 623 6399.
